follow us

PRIVACY POLICY

Last Updated: February 15, 2026

Introduction

Titanium Laboratories (“we,” “us,” or “our”) is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard information when you visit our website https://titaniumlaboratories.com (the “Site”) or use our services related to pest control, mold testing, mold remediation, disinfection, and other environmental health and safety solutions.

By accessing or using our Site or services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use the Site.

Information We Collect

Information You Provide Voluntarily

We collect personal information that you voluntarily provide to us when you:

  • Request a quote or consultation for our services
  • Schedule an appointment for pest control, mold testing, inspection, or disinfection services
  • Contact us via phone, email, or contact forms
  • Subscribe to our newsletter or marketing communications
  • Create an account on our Site
  • Participate in surveys or provide feedback

This information may include:

  • Name
  • Email address
  • Phone number
  • Mailing address or property address
  • Property type and details
  • Service preferences and requirements
  • Payment information (processed securely through third-party payment processors)
  • Any other information you choose to provide

Information Collected Automatically

When you visit our Site, we automatically collect certain information about your device and browsing activity, including:

  • IP address
  • Browser type and version
  • Operating system
  • Device identifiers
  • Pages visited and time spent on pages
  • Referring website or source
  • Date and time stamps
  • Clickstream data and navigation patterns

This information is collected through server logs, cookies, web beacons, and similar tracking technologies.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Site. Cookies are small text files stored on your device that help us:

  • Remember your preferences and settings
  • Understand how you use our Site
  • Improve Site functionality and performance
  • Deliver relevant content and advertisements

You can control cookie preferences through your browser settings. However, disabling cookies may limit your ability to use certain features of our Site.

Third-Party Analytics and Services

We may use third-party service providers to help us understand how visitors use our Site and to improve our services. These may include:

  • Google Analytics: To analyze website traffic and user behavior
  • Marketing platforms: To manage email campaigns and customer communications
  • Social media plugins: To enable social sharing and integration
  • Payment processors: To securely process transactions

These third parties may collect information through their own tracking technologies in accordance with their respective privacy policies. We do not control these third-party technologies and recommend reviewing their privacy policies.

How We Use Your Information

We use the collected information for the following purposes:

  • Service Delivery: To provide, maintain, and improve our pest control, mold testing, mold remediation, disinfection, and related environmental health services
  • Communication: To respond to inquiries, provide customer support, send appointment reminders, and communicate service updates
  • Business Operations: To process payments, schedule appointments, maintain records, and fulfill contractual obligations
  • Marketing: To send promotional materials, newsletters, and information about our services (with your consent where required)
  • Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements
  • Safety and Security: To protect against fraud, unauthorized access, and other illegal activities
  • Analytics: To analyze trends, monitor Site usage, and improve our website and services

How We Share Your Information

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information in the following circumstances:

  • Service Providers: With trusted third-party vendors who perform services on our behalf (e.g., payment processing, appointment scheduling, email delivery, analytics). These providers are contractually obligated to maintain confidentiality and security.
  • Business Transfers: In connection with a merger, acquisition, reorganization, or sale of assets, your information may be transferred to the acquiring entity.
  • Legal Requirements: When required by law, court order, or government regulation, or to protect our rights, property, safety, or that of others.
  • With Your Consent: When you have provided explicit consent to share your information for a specific purpose.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Retention periods vary based on:

  • The nature of the information collected
  • The purpose for which it was collected
  • Legal, regulatory, or contractual obligations
  • Legitimate business needs

When personal information is no longer needed, we will securely delete or anonymize it in accordance with applicable data protection laws.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit using HTTPS/SSL technology
  • Secure storage systems with access controls
  • Regular security assessments and updates
  • Employee training on data protection practices
  • Secure payment processing through PCI-DSS compliant providers

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. You can verify our Site’s security by looking for “https://” in the web address and a padlock icon in your browser’s address bar.

Your Privacy Rights

Depending on your location and applicable law, you may have the following rights regarding your personal information:

  • Access: Request access to the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information (subject to legal obligations)
  • Objection: Object to certain processing activities
  • Restriction: Request restriction of processing under certain circumstances
  • Portability: Request transfer of your information to another service provider
  • Opt-Out: Unsubscribe from marketing communications at any time

To exercise these rights, please contact us using the information provided below. We will respond to your request within the timeframe required by applicable law.

Children’s Privacy

Our Site and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete such information from our systems.

Third-Party Links

Our Site may contain links to third-party websites, services, or applications that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete personal information, and the right to opt-out of the sale of personal information. We do not sell personal information as defined under the CCPA.

International Users

Our Site is operated in the United States and is intended for users located in the United States. If you are accessing our Site from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located and our business operates. By using our Site, you consent to the transfer of your information to the United States.

Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. When we make changes, we will update the “Last Updated” date at the top of this policy. Material changes will be communicated through a prominent notice on our Site or via email where appropriate. Your continued use of the Site following any changes indicates your acceptance of the updated Privacy Policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Titanium Laboratories
Email: Send Us a Message
Phone: 877-784-8264
Website: https://titaniumlaboratories.com

We are committed to resolving any privacy concerns in a timely and professional manner.